What is Sage CRM?
With customers in over 70 countries worldwide, Sage CRM is an award-winning, web-based customer relationship management (CRM) solution. It is a full-suite CRM solution comprising sales, marketing and customer service automation.
Thousands of customers across the globe use Sage CRM every day to manage and maximize the performance of their business and in particular their sales, marketing and customer service activities.
What makes Sage different is there focus on small to medium-sized businesses (SMBs) - Sage have over 6.2 million SMB customers worldwide and they understand what SMBs need to be successful.
A solution built around your business ...
Easy to use and fast to deploy, SageCRM can be tailored to match your individual business needs, helping you to streamline processes. Whether you operate at a single site or want access to vital customer information on the move we can support your needs, via a wide range of devices.
Driving efficiency through the automation of marketing, sales, and customer service and support operations, you can provide your people with the data and processes they need, and ensure that everyone is working from the same information.
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SageCRM Modules
SageCRM Sales
Sage CRM puts you in complete control of your sales pipeline, allowing sales teams to effectively manage, forecast, and report on all phases of the sales cycle. With Sage CRM, you can easily manage and analyse all current and historical account details and activities, manage multiple accounts and opportunities, and automatically distribute leads to sales professionals around the world. Point-and-click reporting and graphs offer your sales teams access to real-time data for onthespot analysis and evaluation. By effectively analysing this information, you can acquire newclients and resell to existing ones.
SageCRM Marketing
Sage CRM provides a single source of customer information to help you better manage your marketing efforts and make sound decisions based on the needs of your customers and prospects. With Sage CRM Marketing, you can target the right customer at the right time, eliminate guesswork, and put your marketing resources to their best use. You can easily schedule and track marketing activities within a campaign and view every detail of each campaign.
SageCRM Customer Service
Sage CRM helps you to make the most of every customer interaction, maximising business opportunities and customer satisfaction. It brings together all of the critical information that you need to build and support long-term customer satisfaction and loyalty. With Sage CRM Customer Service, you can build and effectively manage lasting customer relationships by providing the professional level of service your customers expect. Sage CRM provides real-time access to relevant customer data including orders, call and escalation history, interactions, support cases, e-mail and documents sent and received, sales opportunities, and more.
For more information or to discuss your requirements further, please call (01283) 535 445 or email info@bluebirdCRM.co.uk